Presenters

Bridgid Fennell (she/her) is the education librarian at the University of Southern California. She is passionate about making learning in libraries evidence-based, accessible, equitable, culturally affirming, and student-centered.

Session: Take a closer look: The efficacy of dyslexia fonts

Guinsly Mondésir is a Virtual Reference Librarian at Scholar’s Portal. He helps coordinate the service with participating Ontario universities that are part of the Ask A Librarian service. Guinsly helps as well in publishing survey on Odesi which is a digital repository for social science data, including polling data.

Session: Exploring repeat users: Insights from web and SMS chat transcripts

Joan Petit is the Manager of Reference Services and Library Technologies at Portland State University. She holds an MSLS and a BA from the University of North Carolina at Chapel Hill and an MA in English from Western Carolina University. 

Title: Lessons in Crisis Management from a Library Occupation

Sara Hack is a Reference and Instruction Librarian at St. Petersburg College with over a decade of experience in public and academic libraries and has done many information sessions on the use of AI. She obtained her MLIS from the University of South Florida and has a BA in Anthropology and Sociology from Florida International University. 

Session: AI is here. As an educator…what should I do?

Sherri Sunstrum is a cartographic specialist and subject specialist for Earth Sciences and Geography at Carleton University in Ottawa, Ontario, Canada. Until recently, Sherri was the Carleton Coordinator for Ask a Librarian.

Session: Exploring repeat users: Insights from web and SMS chat transcripts

Usman Malik (he/him) is the Liaison Librarian for the Kinesiology, Psychology and Business programs at the University of Guelph-Humber. Additionally, he is the library's coordinator for the Ask Chat with a Librarian virtual reference service.

Session: Exploring repeat users: Insights from web and SMS chat transcripts

Yoonhee Lee (she/her) is a User Services Librarian at the John P. Robarts Library at the University of Toronto where she is the liaison for social work and sociology.  She also coordinates the virtual reference service on campus. 

Session: Exploring repeat users: Insights from web and SMS chat transcripts

Jen Saulnier Lange is the Online Learning Librarian at Washington State University. Her work focuses on creating online learning objects and being the liaison to WSU's Global Campus. She is currently coordinating virtual reference at WSU.

LT:Ticket Black Holes and Incessant Beeping: How a Chat Interface Impacts Reference Anxiety 

José Rincón is the reference and instruction librarian for business at Loyola Marymount University in Los Angeles, California, where he serves as the liaison to the College of Business Administration. With an M.L.S. and M.B.A., he is passionate about the transformative power of education and is committed to helping students and faculty succeed academically, professionally, and personally.

LT: Evaluating AI Research Tools: A Comprehensive Assessment Framework for Libraries

Kristin Snawder (she/her) is the Ask Us Librarian at NC State University.

LT: Cultivating Chat Expertise: A Year-Round Training Strategy

Lavender Duke (she/her) holds a Masters in Library and Information Science. She delights in digitization projects, medieval manuscripts, and raspberry tea.

LT: AI in the Homework Club and the Writing Center

Susan Archambault is Head of the Reference and Instruction department at Loyola Marymount University in Los Angeles, California, as well as a guest faculty member in the University of Washington's iSchool. Her work on algorithmic literacy has been published recently in the journals Communications in Information Literacy, Information and Learning Sciences, and Journal of Academic Librarianship.

LT: Evaluating AI Research Tools: A Comprehensive Assessment Framework for Libraries