Theme: Access, Assess, Advocate

New technologies affect how people find, evaluate, and use information, presenting both challenges and opportunities for reference services. It's important that libraries remain responsive to changing needs. Advocating for the diverse needs of our communities, expanding outreach, improving accessibility, and assessing how we connect with patrons and deliver reliable and accessible information helps us to strengthen connections, demonstrate the value of reference services, and ensure libraries continue to play a meaningful role in supporting and facilitating access to information, resources, and spaces for learning, discovery, and creativity.